Sixs Game Privacy Policy – How We Protect Your Data in Pakistan

1. Introduction

This Privacy Policy explains how Sixs Game ("we", "us", "the Platform") collects, uses, stores and protects the personal information of players who register or interact with sixsgame.ws. It applies to all players in Pakistan and anywhere else where Sixs Game is accessible.

We know that trust is everything in an online gaming relationship. When you share your mobile number, payment details or identity documents with Sixs Game, you're trusting us to handle that information responsibly. This policy is our commitment to you that we will — written clearly so you actually know what's happening with your data.

We review and update this Privacy Policy periodically. The date at the top of this page reflects the most recent version. Continued use of Sixs Game after any update constitutes acceptance of the revised policy.

2. Who We Are

Sixs Game is an online casino and sports betting platform operating under an international gaming licence. The platform is accessible at sixsgame.ws and is designed specifically to serve players in Pakistan, with all balances and transactions denominated in Pakistani Rupees (PKR).

For the purposes of data protection, Sixs Game is the data controller for personal information collected from players. This means we determine why and how your personal data is processed. Where we use third-party processors (such as payment providers or identity verification services), those processors act on our instructions and are bound by appropriate data processing agreements.

Our designated privacy contact is reachable at privacy@sixsgame.ws. If you have any questions, concerns or requests relating to your personal data, this is the right address to use.

3. What Data We Collect

We collect only the data we genuinely need to operate the platform, comply with legal obligations and deliver a good experience. Here is a clear breakdown of the categories of personal information Sixs Game collects:

4. How We Collect Your Data

4.1 Directly from You

The majority of the data we hold about you comes directly from you. This includes information you provide when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team or participate in a promotion.

4.2 Automatically

When you visit sixsgame.ws or use the platform on a mobile device, we automatically collect technical data about your device and session. This is standard practice across the web and helps us keep the platform secure and performing well. We use cookies and similar tracking technologies for this purpose — full details are in Section 9.

4.3 From Third Parties

We may receive data about you from third parties in specific circumstances. These include:

• Payment providers (Easypaisa, JazzCash, NayaPay, SadaPay, banks) who confirm transaction details.
• Identity verification partners who help us confirm your age and identity in compliance with our licensing obligations.
• Fraud prevention and anti-money-laundering screening services.
• If you referred a friend, the referrer may provide your contact details as part of a referral programme.

5. Why We Use Your Data

Sixs Game uses personal data for specific, legitimate purposes. We don't collect data speculatively or "just in case". Here is how your data is used:

• Account management: Creating and maintaining your Sixs Game account, verifying your identity and age, and managing your balance and transaction history.
• Processing payments: Handling deposits, withdrawals and refunds via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payment networks.
• Delivering the service: Enabling you to place bets, play casino games, access live dealer tables and participate in promotions.
• Security and fraud prevention: Monitoring for suspicious activity, preventing unauthorised account access and detecting patterns associated with fraud or money laundering.
• Regulatory compliance: Meeting our obligations under our gaming licence, including anti-money-laundering (AML) checks, know-your-customer (KYC) verification and responsible gaming requirements.
• Customer support: Responding to your queries, resolving disputes and providing assistance via live chat and email.
• Platform improvement: Analysing usage patterns to identify and fix issues, optimise performance for Pakistani mobile networks and improve features.
• Responsible gaming: Monitoring account activity to identify signs of problem gambling behaviour and intervening appropriately in line with our responsible gaming commitments.
• Marketing communications: Sending you relevant offers and promotions, but only where you have opted in or where we have a legitimate interest — see Section 10 for your choices.

6. Legal Basis for Processing

Everything we do with your personal data has a legal basis. The main ones we rely on are:

• Contractual necessity: Processing that is required to provide you with the service you signed up for — account creation, payment processing, game delivery and withdrawal handling all fall into this category.
• Legal obligation: Processing required to comply with our licensing conditions, AML regulations, KYC requirements and any applicable Pakistani or international law.
• Legitimate interests: Processing for purposes like fraud prevention, platform security, improving the product and responsible gaming monitoring — where our interest in doing so is proportionate and doesn't override your rights.
• Consent: Where we rely on consent (primarily for optional marketing communications), you can withdraw that consent at any time.

7. Who We Share Your Data With

Sixs Game does not sell your personal data. We do not share it for third-party advertising or marketing purposes without your explicit consent. We share data only in the following circumstances:

7.1 Service Providers

We work with carefully selected third-party service providers who process data on our behalf under binding data processing agreements. These include:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT partner banks and card networks (Visa/Mastercard).
• Identity verification providers who perform KYC and age verification checks.
• Fraud and AML screening services that monitor transactions for suspicious patterns.
• Cloud hosting and infrastructure providers who store platform data securely.
• Customer support tool providers who power our live chat system.
• Analytics providers who help us understand platform usage (anonymised data where possible).

7.2 Legal and Regulatory Requirements

We may disclose your personal data to law enforcement agencies, regulators, courts or other public authorities where we are required to do so by law or where we believe disclosure is necessary to prevent fraud, protect our legal rights or protect the safety of our players or staff.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of assets affecting Sixs Game, personal data may be transferred to the new entity. Players would be notified in advance of any such transfer and of any material change in how their data is processed as a result.

8. Data Storage and Security

Sixs Game takes the security of your personal data seriously. We implement the following technical and organisational measures to protect your information:

• Encryption in transit: All data transmitted between your device and sixsgame.ws is protected using TLS (Transport Layer Security) encryption. The padlock icon in your browser confirms this connection is secure.
• Encryption at rest: Sensitive data including payment details and identity documents is stored using industry-standard encryption.
• Access controls: Access to personal data within Sixs Game is restricted to staff who genuinely need it to do their jobs, under a strict role-based access control policy.
• Two-factor authentication: Available on all player accounts and mandatory for internal staff access to systems holding personal data.
• Regular security audits: We conduct periodic third-party security assessments and penetration tests to identify and address vulnerabilities.
• Incident response: We have a documented data breach response procedure. In the event of a breach affecting your personal data, we will notify you and relevant authorities in accordance with applicable requirements.

Despite these measures, no online platform can guarantee 100% security. You should also protect your account by using a strong, unique password and enabling two-factor authentication. Never share your login credentials with anyone. Sixs Game will never ask for your password.

9. Cookies and Tracking Technologies

Sixs Game uses cookies and similar technologies on sixsgame.ws. Cookies are small text files stored on your device that help the platform work properly, remember your preferences and understand how you use the site.

9.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in. They cannot be disabled without breaking the site.
• Performance cookies: Collect anonymised data about how players use the platform — which pages are visited most, where errors occur, how long sessions last. This helps us improve the experience.
• Functional cookies: Remember your preferences such as language settings, your last deposit method or game history.
• Security cookies: Help detect and prevent fraudulent activity, including CSRF protection tokens and device fingerprinting for account security.

9.2 Managing Cookies

You can control non-essential cookies through your browser settings. Disabling cookies may affect some features of the platform. Most mobile browsers allow you to manage cookie preferences in the privacy or security settings menu. Note that disabling essential cookies will prevent you from using the platform normally.

10. Marketing Communications

Sixs Game sends promotional messages — including bonus offers, tournament announcements and new game alerts — via SMS, email and push notifications. We will only send you marketing communications if:

• You have opted in during registration or in your account settings, or
• You are an existing player and the communication relates to a service similar to one you have already used (legitimate interest basis), and you have not opted out.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email.
• Replying STOP to any SMS from Sixs Game.
• Updating your notification preferences in your account settings.
• Emailing privacy@sixsgame.ws with the subject line "Unsubscribe".

11. Your Data Rights

You have a number of rights in relation to the personal data Sixs Game holds about you. These are summarised below. To exercise any of these rights, contact us at privacy@sixsgame.ws. We will respond within 30 days.

12. How Long We Keep Your Data

Sixs Game keeps your personal data only for as long as necessary for the purpose it was collected, or for as long as required by applicable law. Key retention periods are:

• Active account data: Retained for the duration of your account plus five years after closure, to comply with anti-money-laundering regulations.
• Transaction records: Retained for seven years for financial and compliance record-keeping purposes.
• Identity verification documents: Retained for five years after the end of the business relationship.
• Support communications: Retained for three years from the date of the communication.
• Technical and usage data: Retained for up to 24 months in identifiable form, after which it is anonymised or deleted.
• Marketing consent records: Retained until you withdraw consent plus one year thereafter.

When data is no longer needed and no legal obligation requires its retention, it is securely deleted or anonymised.

13. Children and Underage Players

Sixs Game is strictly an adult gaming platform. We do not knowingly collect or process personal data from anyone under the age of 18. All registered players confirm at registration that they are 18 or over.

Where we have reason to believe a registered account belongs to a person under 18, we will immediately suspend the account, void any balance and delete the associated personal data, subject to any legal retention obligations.

14. Changes to This Privacy Policy

Sixs Game may update this Privacy Policy from time to time to reflect changes in our practices, the law or the services we offer. When we make material changes, we will notify registered players via email and post a notice on the platform.

The updated policy will be effective from the date shown at the top of this page. We recommend reviewing this page periodically. Continued use of Sixs Game after a policy update constitutes your acceptance of the revised terms.

If you disagree with a change to this Privacy Policy, please stop using the platform and contact us to discuss your options, including account closure and data deletion.

15. Contact and Complaints

For any privacy-related queries, requests to exercise your rights, or complaints about how Sixs Game has handled your personal data, please get in touch:

• Privacy email: privacy@sixsgame.ws — for data subject requests and privacy concerns specifically.
• General support: support@sixsgame.ws or live chat, available 24/7.

We aim to respond to all privacy requests within 30 calendar days. If your request is complex or you have submitted multiple requests, we may extend this period by up to a further 60 days and will notify you accordingly.

If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority or regulatory body for online gaming in your jurisdiction.